Paid services — what your credits buy

# Paid services — what your credits buy

Estate-HQ has three paid screening services for letting agents. All are pay-as-you-go from your credit balance — no per-month commitment.

Tenant Referencing — £25 per check

A comprehensive UK tenant reference covering:

• Identity verification (passport / driving licence / BRP)
• Right to Rent (Home Office share code or biometric IDVT)
• Employment + income confirmation (employer phone-call + payslip)
• Affordability calculation (rent-to-income ratio)
• Credit history (default search + bankruptcy / CCJ register)
• Previous landlord references (2 most-recent)
• Final recommendation: suitable / conditional / not-recommended

Results in 2-4 working days. PDF certificate emailed + downloadable from the tenant's profile.

Credit Check — £5 per check

Instant credit score + electoral roll check + CCJ + bankruptcy + default summary. Use this as a quick first-pass before ordering full referencing, or for short-let tenants who don't need the full reference.

Results in seconds. PDF report downloadable immediately.

Right-to-Rent — £10 per verification

UK government requires landlords to verify every adult tenant's right to rent before letting begins (legal duty since 2014). We send the tenant a secure link; they upload ID + a share code; we run the IDVT (Identity Document Validation Technology) check and return a certificate within minutes.

PDF certificate covers your legal duty under the Immigration Act 2014.

How to order

1. Top up credits at /account/credits — £25, £100, or £250 packs 2. Go to any tenant's profile 3. Click "References" tab 4. Click the service you want to order 5. Credits are deducted atomically — if the order fails, the credit is returned

Pricing notes

• All prices include VAT
• No subscription required — credits never expire
• Bulk discounts available on £250+ top-ups
• All providers are switchable (currently using mock providers for demo; will swap to Vouch / Onfido on request)

Need help?

Open a support ticket or email [email protected].