Per-agency SMTP setup

Why per-agency SMTP

By default Estate-HQ uses our shared mailer. Emails come from [email protected]. To send from your domain (e.g. [email protected]), configure your own SMTP server.

Setup

Settings → Email → SMTP configuration:

• Host — your SMTP server (e.g. smtp.gmail.com or smtp.office365.com)
• Port — usually 587 (TLS) or 465 (SSL)
• Encryption — TLS for port 587, SSL for 465
• Username — full email address
• Password — for Gmail/Office365 use an app password (not your main one)
• From address — what tenants see in their inbox
• From name — your agency name

Test it

Hit Send test email → check the inbox. If it works, save. From then on all agency outgoing mail uses your config.

Notification toggles

Below the SMTP config, you can disable specific notifications (e.g. turn off rent reminders if you handle that elsewhere). Tenants/landlords still get system notifications (e.g. agreement sign requests) — those can't be disabled.