E Estate-HQ
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Portals

Tenant & landlord portals

Self-service for your customers — save support hours.

Tenant portal

Tenants sign in to see:

  • Their tenancy + rent ledger
  • All agreement PDFs + documents
  • Compliance certificates for their property
  • Log maintenance issues (photos + description)
  • Update their contact details
  • Pay rent (if you've enabled the payment integration)

Landlord portal

Landlords see:

  • Their properties (linked tenants + rent received)
  • Monthly + annual statements as PDFs
  • Maintenance jobs awaiting their approval
  • Documents you've shared

How to invite

For a tenant: open their record → Send portal invite. They get a token-signed email and pick a password.

For a landlord: same — landlord record → Send portal invite.

Branding the portal

Each portal shows your agency logo + colour scheme. Set at Settings → Branding.

Last updated 22 May 2026

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