Portals
Tenant & landlord portals
Self-service for your customers — save support hours.
Tenant portal
Tenants sign in to see:
- Their tenancy + rent ledger
- All agreement PDFs + documents
- Compliance certificates for their property
- Log maintenance issues (photos + description)
- Update their contact details
- Pay rent (if you've enabled the payment integration)
Landlord portal
Landlords see:
- Their properties (linked tenants + rent received)
- Monthly + annual statements as PDFs
- Maintenance jobs awaiting their approval
- Documents you've shared
How to invite
For a tenant: open their record → Send portal invite. They get a token-signed email and pick a password.
For a landlord: same — landlord record → Send portal invite.
Branding the portal
Each portal shows your agency logo + colour scheme. Set at Settings → Branding.
Last updated 22 May 2026
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