Twilio — SMS rent reminders

What this does

When the rent reminder cron fires (3 days before each due date), every tenant who has a phone number on file gets an SMS like:

> Rent reminder: £1,850 due on 01 Jun 2026. Pay via your tenant portal.

The in-app notification + email still fire too — SMS is an additional channel. Tenants without a phone number are silently skipped.

Setup (5 minutes)

1. Sign up at Twilio if you don't already have an account. 2. Buy a UK mobile number in the Twilio console (£1/month). 3. From the Twilio Console dashboard, copy your Account SID and Auth Token. 4. In Estate-HQ open Settings → Integrations → Twilio SMS. 5. Paste in: - Account SID (starts with AC…) - Auth Token - From number — the UK number you bought, in international format like +447700900123 6. Click Connect. 7. Click Test connection — we hit the Twilio Accounts endpoint to confirm the keys work.

Costs

You pay Twilio directly for SMS — typically 3–4 p per UK SMS. We don't add any markup or take a cut. Twilio bills your card monthly.

Disconnecting

Click Disconnect. Twilio credentials wiped. Rent reminders revert to email-only.